Connect Suprsend and Zendesk Chat to Build Intelligent Automations
Enable Integrations or automations with these events of Suprsend and Zendesk Chat
Enable Integrations or automations with these events of Suprsend and Zendesk Chat
Triggers
New User
Creates a new user account in Supersend using the provided user details.
New Tenants
Trigger when a new Tenants is created .
New Subscriber List
Tigger when new subscriber list is created .
New Template
Trigger when new template is created .
Actions
Create or update a user
Create or update a user with emails, SMS or WhatsApp numbers, timezone, and custom fields
Create or update profile
Create a new profile or update an existing one in Suprsend with email, WhatsApp, Slack, department, and other properties.
Create Subscriber List
Create a new subscriber list with an ID, optional name and description, and settings for read-only mode and entry/exit tracking.
Add users to Suprsend list
Add one or more users to the selected Suprsend subscriber list.
Remove users from list
Remove one or more users from a selected subscriber list.
Start List Sync
Begin syncing subscribers into the selected Suprsend list.
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Frequently Asked Questions
To start, connect both your Suprsend and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Suprsend triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how Suprsend data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Suprsend and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Suprsend and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
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About Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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