Connect Suprsend and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New User
New Tenants
New Subscriber List
New Template
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Suprsend and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User
Creates a new user account in Supersend using the provided user details.
New Tenants
Trigger when a new Tenants is created .
New Subscriber List
Tigger when new subscriber list is created .
New Template
Trigger when new template is created .
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
Do thisActions
Action is the task that follows automatically within your Suprsend integrations.
Create or Update User
Create or update a user profile in Supersend, including emails, SMS/WhatsApp numbers, inbox IDs, timezone, and custom properties.
Create or Update Object
Create a new object (e.g., a contact) or update an existing object's properties in Supersend.
Create Subscriber List
Create a new subscriber list with an ID, optional name and description, and settings for read-only mode and entry/exit tracking.
Add users to Suprsend list
Add one or more users to the selected Suprsend subscriber list.
Remove users from Suprsend list
Remove one or more selected users from a chosen Suprsend subscriber list.
Start List Sync
Begin syncing subscribers into the selected Suprsend list.
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Frequently Asked Questions
To start, connect both your Suprsend and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Suprsend triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Suprsend data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Suprsend and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Suprsend and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Suprsend
Supersend is a powerful email marketing platform designed to help businesses create, send, and track email campaigns with ease. With advanced automation features, customizable templates, and detailed analytics, Supersend ensures your email marketing efforts are effective and efficient.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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