
When this happens...
New Survey Created
New Response Completed

Automatically do this!
Get Response Metrics
List people in Autopilot
Getting Autopilot configuration
Find a person
Unsubscribe Person
Send Email Survey
Send SMS Survey
Add Person
Add Response
Remove peroson from email autopilot
Add person to email autopilot
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a New Survey is Created.
Triggers when a respondent completes a survey response.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Action is the task that follows automatically within your SurveyMethods integrations.
Create a new email list in a SurveyMethods account.
Add a contact to an existing email list in SurveyMethods.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.

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To start, connect both your SurveyMethods and Delighted accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMethods triggers actions in Delighted (or vice versa).
Absolutely. You can customize how SurveyMethods data is recorded in Delighted. This includes choosing which data fields go into which fields of Delighted, setting up custom formats, and filtering out unwanted information.
The data sync between SurveyMethods and Delighted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SurveyMethods and Delighted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SurveyMethods is a comprehensive online survey tool designed to help businesses and organizations create, distribute, and analyze surveys efficiently. It offers a range of features including customizable survey templates, advanced analytics, and integration capabilities to enhance data collection and decision-making processes.
Learn MoreDelighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn More