Integrations SurveyMethods Teamwork Desk
SurveyMethods + Teamwork Desk

Connect SurveyMethods and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

SurveyMethods

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use SurveyMethods and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Created

New Survey Created

Triggers when a New Survey is Created.

New Response Completed

New Response Completed

Triggers when a respondent completes a survey response.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Do thisActions

Action is the task that follows automatically within your SurveyMethods integrations.

Create Email List

Create Email List

Create a new email list in a SurveyMethods account.

Add Contact to Email List

Add Contact to Email List

Add a contact to an existing email list in SurveyMethods.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

Unassign Ticket

Unassign Ticket

Unassigns the selected ticket.

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Frequently Asked Questions

How do I start an integration between SurveyMethods and Teamwork Desk?

To start, connect both your SurveyMethods and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMethods triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from SurveyMethods is recorded in Teamwork Desk?

Absolutely. You can customize how SurveyMethods data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SurveyMethods and Teamwork Desk?

The data sync between SurveyMethods and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SurveyMethods to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SurveyMethods and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between SurveyMethods and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SurveyMethods

About SurveyMethods

SurveyMethods is a comprehensive online survey tool designed to help businesses and organizations create, distribute, and analyze surveys efficiently. It offers a range of features including customizable survey templates, advanced analytics, and integration capabilities to enhance data collection and decision-making processes.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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