Full list

Supported Triggers & Actions

Everything you can automate between SurveyMonkey and Appcues.

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response

New Survey Response

Triggers when new survey response arrives

New Survey

New Survey

Triggers when new survey is created

When one or more flows are created

When one or more flows are created

Runs the workflow automatically whenever one or more flows are created within the specified number of minutes.

New Segment

New Segment

Fetch segments created within the specified number of minutes.

New Checklist

New Checklist

Retrieve checklists created within the specified recent time window for the connected Appcues account.

When a banner is created

When a banner is created

Runs the workflow automatically whenever a banner is created in the connected account within the specified number of minutes.

Do thisActions

Action is the task that follows automatically within your SurveyMonkey integrations.

Create a Contact

Create a Contact

Creates a new contact in the address book.

Find Survey

Find Survey

Finds the Surveys by survey id.

Find collector

Find collector

Find collector for one of your survey

Find message

Find message

Find message in surveymonkey

Find contact by email

Find contact by email

Finds a contact in SurveyMonkey using an email address.

Update Segment

Update Segment

Change the name and/or description of an existing segment using its segment ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SurveyMonkey
SurveyMonkey + Appcues
SurveyMonkey logo

About SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.

Learn more
Integrations Appcues
Appcues + SurveyMonkey
Appcues logo

About Appcues

Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.

Learn more

Frequently Asked Questions

How do I connect SurveyMonkey and Appcues?

Sign up for a free viaSocket account, then authorize both your SurveyMonkey and Appcues accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SurveyMonkey and Appcues as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SurveyMonkey to Appcues?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Appcues. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SurveyMonkey triggers actions in Appcues, and a separate workflow where Appcues triggers actions in SurveyMonkey. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SurveyMonkey and Appcues. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SurveyMonkey and Appcues integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.