Connect SurveyMonkey and Customer.io
Integrate SurveyMonkey with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when New Survey in SurveyMonkey
Create a Contact in SurveyMonkey when Customer Events from Customer.io
Find Survey in SurveyMonkey when Customer Events from Customer.io
Find collector in SurveyMonkey when Customer Events from Customer.io
Find message in Surveymonkey when Customer Events from Customer.io
Popular SurveyMonkey + Customer.io flows
Start from a real workflow other teams are already running.
Choose a trigger
SurveyMonkey
When this happens...
New Survey Response
New Survey
Choose an action
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when New Survey in SurveyMonkey
Use this flowCreate a Contact in SurveyMonkey when Customer Events from Customer.io
Use this flowFind Survey in SurveyMonkey when Customer Events from Customer.io
Use this flowFind collector in SurveyMonkey when Customer Events from Customer.io
Use this flowFind message in Surveymonkey when Customer Events from Customer.io
Use this flowFind contact by email in SurveyMonkey when Customer Events from Customer.io
Use this flowCreate a Contact in SurveyMonkey when Email Events in Customer
Use this flowFind Survey in SurveyMonkey when Email Events in Customer
Use this flowFind collector in SurveyMonkey when Email Events in Customer
Use this flowFind message in Surveymonkey when Email Events in Customer
Use this flowSupported Triggers & Actions
Everything you can automate between SurveyMonkey and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
New Survey Response
Triggers when new survey response arrives
New Survey
Triggers when new survey is created
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
Do thisActions
Action is the task that follows automatically within your SurveyMonkey integrations.
Create a Contact
Creates a new contact in the address book.
Find Survey
Finds the Surveys by survey id.
Find collector
Find collector for one of your survey
Find message
Find message in surveymonkey
Find contact by email
Finds a contact in SurveyMonkey using an email address.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SurveyMonkey
SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.
Learn moreSimilar apps
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SurveyMonkey and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SurveyMonkey and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where SurveyMonkey triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in SurveyMonkey. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SurveyMonkey and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SurveyMonkey and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
