Integrations SurveyMonkey InvGate Service Desk
SurveyMonkey + InvGate Service Desk

Connect SurveyMonkey and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

SurveyMonkey

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of SurveyMonkey and InvGate Service Desk

Enable Integrations or automations with these events of SurveyMonkey and InvGate Service Desk

Triggers

New Survey Response

New Survey Response

Triggers when new survey response arrives

New Survey

New Survey

Triggers when new survey is created

Request a new Trigger for SurveyMonkey

Actions

Create a Contact

Create a Contact

Creates a new contact in the address book.

Find Survey

Find Survey

Finds the Surveys by survey id.

Find collector

Find collector

Find collector for one of your survey

Find message

Find message

Find message in surveymonkey

Find contact by email

Find contact by email

Finds a contact in SurveyMonkey using an email address.

Request a new Action for SurveyMonkey

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Frequently Asked Questions

How do I start an integration between SurveyMonkey and InvGate Service Desk?

To start, connect both your SurveyMonkey and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMonkey triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from SurveyMonkey is recorded in InvGate Service Desk?

Absolutely. You can customize how SurveyMonkey data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SurveyMonkey and InvGate Service Desk?

The data sync between SurveyMonkey and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SurveyMonkey to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SurveyMonkey and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between SurveyMonkey and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SurveyMonkey

About SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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