
When this happens...
New Idea Posted
New Message Arrives
New Comment Is Posted to a Task

Automatically do this!
Get Response Metrics
List people in Autopilot
Getting Autopilot configuration
Find a person
Unsubscribe Person
Send Email Survey
Send SMS Survey
Add Person
Add Response
Remove peroson from email autopilot
Add person to email autopilot
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new idea is posted in a specific channel.
Runs when new message arrives in the selected channel.
Runs when new comment is posted to a task
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Action is the task that follows automatically within your Swit integrations.
Creates a new channel in the selected workspace.
Post an idea to a chosen channel.
Post a plain-text message to a selected channel.
Create a project in the selected workspace.
Create a new task in a selected project.
Posts a comment to a selected task.

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To start, connect both your Swit and Delighted accounts to viaSocket. Once connected, you can set up a workflow where an event in Swit triggers actions in Delighted (or vice versa).
Absolutely. You can customize how Swit data is recorded in Delighted. This includes choosing which data fields go into which fields of Delighted, setting up custom formats, and filtering out unwanted information.
The data sync between Swit and Delighted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Swit and Delighted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Swit is one work suite for Chat and Project Management. With Swit, you can replace other team collaboration tools.
Learn MoreDelighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn More