
When this happens...
New Orders

Automatically do this!
Create New Contact
Update Contact
List Contact
List Team
Update Bot Status
List Channels
List Custom Statuses
List Templates
List Events
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When this happensTriggers
A trigger is an event that starts a workflow.
Fetch ticket orders for the selected Sympla event that were created since the last check.
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Action is the task that follows automatically within your Sympla integrations.
Creates a new Contact
Updates one or more fields in an existing contact.
Get all contacts in Callbell.
Get all team in Callbell.
Updates the bot status assigned to the conversation. It can be either bot_start or bot_end.
Get all channels in Callbell.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Sympla and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in Sympla triggers actions in Callbell (or vice versa).
Absolutely. You can customize how Sympla data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between Sympla and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sympla and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Sympla is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events of all sizes. It provides features for ticket sales, attendee management, and event promotion, making it ideal for event organizers and marketers.
Learn MoreCallbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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