Connect Synthflow AI and EKM to Build Intelligent Automations

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Synthflow AI

When this happens...

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EKM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger activates whenever a new customer is added.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Update Order with Status

Update Order with Status

Trigger when order is updated and matched to given order status.

New Order Status

New Order Status

Trigger when new order status is created in your account.

New Order With Status

New Order With Status

Trigger when new order is added that match to the given order status.

Do thisActions

Action is the task that follows automatically within your Synthflow AI integrations.

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

Create Information Extractor Yes No Action

Create Information Extractor Yes No Action

Creates an action of type information extractor yes no

Create Information Extractor Open Question Action

Create Information Extractor Open Question Action

Creates an action for open questions

Create Call

Create Call

Initiates a real-time voice call through the AI assistant.

Create Customer

Create Customer

Add a new customer to the EKM account.

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Frequently Asked Questions

How do I start an integration between Synthflow AI and EKM?

To start, connect both your Synthflow AI and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in EKM (or vice versa).

Can we customize how data from Synthflow AI is recorded in EKM?

Absolutely. You can customize how Synthflow AI data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Synthflow AI and EKM?

The data sync between Synthflow AI and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Synthflow AI to EKM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Synthflow AI and EKM?

Yes, you can set conditional logic to control the flow of data between Synthflow AI and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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