Automate phone calls, bookings, and SMS with Synthflow AI
Use viaSocket to link Synthflow’s no-code voice agents to your CRM, calendar, payment and helpdesk systems — qualify leads, book appointments, collect payments and send follow-ups at scale.
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Triggers and Actions in Synthflow AI Automations
viaSocket makes it simple to connect Synthflow AI and automate repetitive tasks.
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your Synthflow AI integrations.
Create SMS Action
Creates a SMS action
Create Transfer Call Action
Creates a transfer call action
Create Information Extractor Yes No Action
Creates an action of type information extractor yes no
Create Information Extractor Open Question Action
Creates an action for open questions
Create Call
Initiates a real-time voice call through the AI assistant.
How to get started with Synthflow AI automations
Automate when something happens in Synthflow AI
Login -> Create new flow -> Select trigger -> Search Synthflow AI -> Choose the trigger from the list
Take action in Synthflow AI when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Synthflow AI -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
It connects Synthflow voice agents to your business apps so calls become automated actions — e.g., update CRM records, book calendar slots, send SMS follow-ups, or create tickets — without custom code.
Typical setups take hours to days depending on the apps you use. viaSocket provides prebuilt connectors; once you map fields and rules, Synthflow agents can begin handling calls and triggering workflows.
Yes. Synthflow supports multilingual voice agents and is designed for contact centers and BPO-scale operations, so you can run high-volume campaigns with consistent behavior across languages.
viaSocket and Synthflow are built to integrate with enterprise systems. You control which fields are exchanged, and workflows can avoid storing sensitive data or route payments via compliant providers.
AI agents handle routine inbound/outbound calls (qualifying leads, booking appointments, sending reminders). viaSocket routes the results into your tools so live agents only take high-value handoffs — lowering talk time and staffing needs.
About Synthflow AI
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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