Connect Synthflow AI and playbook to Build Intelligent Automations

Choose a Trigger

Synthflow AI

When this happens...

Choose an Action

playbook

Automatically do this!

Enable Integrations or automations with these events of Synthflow AI and playbook

Enable Integrations or automations with these events of Synthflow AI and playbook

Actions

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

Create Information Extractor Yes No Action

Create Information Extractor Yes No Action

Creates an action of type information extractor yes no

Create Information Extractor Open Question Action

Create Information Extractor Open Question Action

Creates an action for open questions

Create Call

Create Call

Initiates a real-time voice call through the AI assistant.

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Frequently Asked Questions

How do I start an integration between Synthflow AI and playbook?

To start, connect both your Synthflow AI and playbook accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in playbook (or vice versa).

Can we customize how data from Synthflow AI is recorded in playbook?

Absolutely. You can customize how Synthflow AI data is recorded in playbook. This includes choosing which data fields go into which fields of playbook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Synthflow AI and playbook?

The data sync between Synthflow AI and playbook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Synthflow AI to playbook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Synthflow AI and playbook?

Yes, you can set conditional logic to control the flow of data between Synthflow AI and playbook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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playbook

About playbook

Playbook will be a software application that will allow customers to gain more control over their businesses. They will be able to better build and track their company’s tasks and processes.

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