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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Email Opened
Triggers when a prospect opens the email.
Prospect Interested
Triggers when a prospect is marked as INTERESTED.
Prospect Maybe Later
Triggers when a prospect's interest level is marked as MAYBE LATER.
Prospect Not Interested
Triggers when a prospect is marked as NOT INTERESTED.
Manual Task Created
Triggers when a manual task of any type is created.
Manual Task Done
Triggers when a manual task is marked as done.
Do thisActions
Action is the task that follows automatically within your Synthflow AI integrations.
Create SMS Action
Creates a SMS action
Create Transfer Call Action
Creates a transfer call action
Create Information Extractor Yes No Action
Creates an action of type information extractor yes no
Create Information Extractor Open Question Action
Creates an action for open questions
Create Call
Initiates a real-time voice call through the AI assistant.
Blacklist Domain
Blocks a domain to automatically stop all ongoing and future messages to prospects within that domain.
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Frequently Asked Questions
To start, connect both your Synthflow AI and Woodpecker accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Woodpecker (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in Woodpecker. This includes choosing which data fields go into which fields of Woodpecker, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and Woodpecker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and Woodpecker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Synthflow AI
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreAbout Woodpecker
Woodpeaker is a tool designed to streamline and automate your email outreach campaigns, making it easier to connect with potential clients and partners. It offers features such as personalized email sequences, follow-ups, and analytics to enhance your communication strategy.
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