
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created

Automatically do this!
Create Contact
Create Channel
Set WhatsApp About
Send WhatsApp Text Message
Check Phone Number On WhatsApp
Create WhatsApp Group
Add Participants to a WhatsApp Group
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Runs when a new WhatsApp message is received in 2Chat.
Runs when a new WhatsApp message is sent in 2Chat.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Creates a new contact in your system with the provided contact details.
The "Create Channel" action allows you to set up a new WhatsApp channel
Sets the About text on your 2Chat-connected WhatsApp number.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your tawk.to and 2Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in 2Chat (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in 2Chat. This includes choosing which data fields go into which fields of 2Chat, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and 2Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and 2Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn More2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn More