Connect Tawk.to and SMS Partner to Build Intelligent Automations
Choose a Trigger
When this happens...
Chat Started
Chat Ended
Chat Transcript Created
Chat Ticket Created
Choose an Action
Automatically do this!
Send SMS
Cancel Scheduled SMS
Create Contact
Ready to use Tawk.to and SMS Partner automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Chat Started
Triggers when a visitor starts a new chat on the selected Tawk.to property.
Chat Ended
Ends an active Tawk.to chat session for the selected property.
Chat Transcript Created
Triggered when a new chat transcript is created for the selected Tawk.to property.
Chat Ticket Created
Create a support ticket in tawk.to for a chat on the selected property.
Do thisActions
Action is the task that follows automatically within your Tawk.to integrations.
Create New Site
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve Property Details
Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Add New Widget
Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.
Send SMS
Send SMS messages to one or more phone numbers immediately or at a scheduled time.
Cancel Scheduled SMS
Cancel a previously scheduled SMS using its Message ID.
Create Contact
Create a new contact within a group.
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Frequently Asked Questions
To start, connect both your Tawk.to and SMS Partner accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in SMS Partner (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in SMS Partner. This includes choosing which data fields go into which fields of SMS Partner, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and SMS Partner typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and SMS Partner. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout SMS Partner
SMS Partner is a robust platform for managing and sending SMS communications, ideal for businesses looking to enhance their customer engagement and communication strategies.
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