Integrate tawk.to with Basecamp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Project in Basecamp when Visitor Starts Chat in Tawk.to
Create a Message in Basecamp when Visitor Starts Chat in Tawk.to
Create Document in Basecamp when Visitor Starts Chat in Tawk.to
Create To-Do in Basecamp when Visitor Starts Chat in Tawk.to
Create Campfire Message in Basecamp when Visitor Starts Chat in Tawk.to
Start from a real workflow other teams are already running.
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Basecamp
Automatically do this!
Create Project
Create a Message
Create Document
Create To-Do
Create Campfire Message
Create To-Do List
Create Card
Create Project in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate a Message in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate Document in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate To-Do in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate Campfire Message in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate To-Do List in Basecamp when Visitor Starts Chat in Tawk.to
Use this flowCreate Project in Basecamp when Ticket Created in Tawk.to
Use this flowCreate a Message in Basecamp when Ticket Created in Tawk.to
Use this flowCreate Document in Basecamp when Ticket Created in Tawk.to
Use this flowCreate To-Do in Basecamp when Ticket Created in Tawk.to
Use this flowEverything you can automate between tawk.to and Basecamp .
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Trigger when any activity happens in a basecamp.
Trigger when a new message is created in a basecamp.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Creates a new project.
Creates a new message in a message board.
Creates a new document in a folder.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreBasecamp lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.
Learn moreSign up for a free viaSocket account, then authorize both your tawk.to and Basecamp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Basecamp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Basecamp . No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Basecamp , and a separate workflow where Basecamp triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Basecamp . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Basecamp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.