Connect Tawk.to and Baseten to Build Intelligent Automations

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Tawk.to

When this happens...

Choose an Action

Baseten

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Chat Started

Chat Started

Triggers when a visitor starts a new chat on the selected Tawk.to property.

Chat Ended

Chat Ended

Ends an active Tawk.to chat session for the selected property.

Chat Transcript Created

Chat Transcript Created

Triggered when a new chat transcript is created for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

New Secret Created

New Secret Created

Triggers when a new Secret is created in Baseten

Request a new Trigger for Tawk.to

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Retrieve Property Details

Retrieve Property Details

Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Add New Widget

Add New Widget

Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.

Create Training Project

Create Training Project

Create a new Baseten training project with a unique name.

List Training Projects

List Training Projects

Retrieve all Baseten training projects, returning each project's id, name, creation/update timestamps, and team.

Create Secret

Create Secret

Create a new secret in Baseten using the provided name and value.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Baseten?

To start, connect both your Tawk.to and Baseten accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Baseten (or vice versa).

Can we customize how data from Tawk.to is recorded in Baseten?

Absolutely. You can customize how Tawk.to data is recorded in Baseten. This includes choosing which data fields go into which fields of Baseten, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Baseten?

The data sync between Tawk.to and Baseten typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Baseten?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Baseten?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Baseten. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Baseten

About Baseten

Baseten is a platform that empowers developers to build, deploy, and manage machine learning models with ease. It provides tools for integrating AI capabilities into applications, streamlining the process from model creation to deployment.

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