
When this happens...
Chat Started
Chat Ended
Chat Transcript Created
Chat Ticket Created

Automatically do this!
Add/Update Contact
Create List
Update List
Delete List
Create Field
Update Field
Delete Field
Create Brand Property
Update Brand Property
Delete Brand Property
Get Brand Property
Create Brand
Update Brand
Get Brand Details
Create User
Update User
Delete User
Search User By Id
Create Contact
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a visitor starts a new chat on the selected Tawk.to property.
Ends an active Tawk.to chat session for the selected property.
Triggered when a new chat transcript is created for the selected Tawk.to property.
Create a support ticket in tawk.to for a chat on the selected property.
Trigger when new contact is created.
Triggers when a new user is created.
Action is the task that follows automatically within your Tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.
Create a new contact or update an existing contact in the selected BigMailer brand; optionally add the contact to a list or unsubscribe them from all campaigns.
Creates a new list.
Update the details of existing list.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tawk.to and BigMailer accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in BigMailer (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in BigMailer. This includes choosing which data fields go into which fields of BigMailer, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and BigMailer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and BigMailer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreBigmailer is a comprehensive email marketing platform designed to help businesses manage and automate their email campaigns efficiently. It offers features such as email list management, campaign automation, and detailed analytics to optimize email marketing efforts.
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