Connect tawk.to and Breakcold to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Create Chat Ticket
Choose an Action
Automatically do this!
Create or Update Lead
Create List
Create Reminder
Create a Note
Search Lead
Ready to use tawk.to and Breakcold automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create Chat Ticket
Creates a support ticket in Tawk.to for a chat on the selected property.
New Lead
Runs when a new lead is created in Breakcold.
New List
Runs when a new list is created.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create or Update Lead
Creates a new lead or updates an existing lead in Breakcold.
Create List
Adds a new list to your Breakcold account.
Create Reminder
Adds a reminder to a lead in your Breakcold account.
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Frequently Asked Questions
To start, connect both your tawk.to and Breakcold accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Breakcold (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Breakcold. This includes choosing which data fields go into which fields of Breakcold, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Breakcold typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Breakcold. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Breakcold
AI-native sales CRM that automates lead capture, pipeline movement, and task creation across Email, LinkedIn, WhatsApp, and Telegram. Provides meeting intelligence, enrichment, webhooks and a public REST API (api.breakcold.com) for integrations.
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