Integrate tawk.to with BugHerd to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
BugHerd
Automatically do this!
Create Project
Add Member
Add Guest
Update Project
Delete Project
Add Task to a Project
Find a Task
Update task
Create Column
Update Column
Add Comment
Add Attachment
List all Project
Find a Project
Create Project in BugHerd when Visitor Starts Chat in Tawk.to
Use this flowAdd Member in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowAdd Guest to BugHerd when Visitor Starts Chat in Tawk.to
Use this flowUpdate Project in BugHerd when Visitor Starts Chat in Tawk.to
Use this flowDelete Project in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowAdd Task to a Project in BugHerd when Visitor Starts Chat in Tawk.to
Use this flowFind a Task in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowUpdate task in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowCreate Column in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowUpdate Column in Bugherd when Visitor Starts Chat in Tawk.to
Use this flowEverything you can automate between tawk.to and BugHerd.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Trigger when a comment is created.
Trigger when task is created.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create a project in BugHerd.
Add a member to a project.
Add an existing guest to a project, or invite someone by email address.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreBugHerd is a simple yet powerful web-based bug tracking tool that acts like a sticky note on your website. It allows teams to easily manage feedback and track issues directly on web pages.
Learn moreSign up for a free viaSocket account, then authorize both your tawk.to and BugHerd accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and BugHerd as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BugHerd. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in BugHerd, and a separate workflow where BugHerd triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and BugHerd. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and BugHerd integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.