Connect Tawk.to and Capri to Build Intelligent Automations

Choose a Trigger

Tawk.to

When this happens...

Choose an Action

Capri

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Enable Integrations or automations with these events of Tawk.to and Capri

Enable Integrations or automations with these events of Tawk.to and Capri

Triggers

Chat Started

Chat Started

Triggers when a visitor starts a new chat on the selected Tawk.to property.

Chat Ended

Chat Ended

Ends an active Tawk.to chat session for the selected property.

Chat Transcript Created

Chat Transcript Created

Triggered when a new chat transcript is created for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

Request a new Trigger for Tawk.to

Actions

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Retrieve Property Details

Retrieve Property Details

Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Add New Widget

Add New Widget

Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.

Request a new Action for Tawk.to

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Frequently Asked Questions

How do I start an integration between Tawk.to and Capri?

To start, connect both your Tawk.to and Capri accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Capri (or vice versa).

Can we customize how data from Tawk.to is recorded in Capri?

Absolutely. You can customize how Tawk.to data is recorded in Capri. This includes choosing which data fields go into which fields of Capri, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Capri?

The data sync between Tawk.to and Capri typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Capri?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Capri?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Capri. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Capri

About Capri

Capri is a cutting-edge AI platform designed to revolutionize the way businesses leverage artificial intelligence for enhanced decision-making and operational efficiency. With a focus on providing intuitive AI solutions, Capri empowers organizations to harness the power of machine learning and data analytics to drive innovation and growth.

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