Connect tawk.to and ChatBotKit
Integrate tawk.to with ChatBotKit to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Dataset Record to ChatBotKit when Visitor Starts Chat in Tawk.to
Create Conversation in ChatBotKit when Visitor Starts Chat in Tawk.to
Create dataset in ChatBotKit when Visitor Starts Chat in Tawk.to
Fetch DataSet in Chatbotkit when Visitor Starts Chat in Tawk.to
Delete Dataset from ChatBotKit when Visitor Starts Chat in Tawk.to
Popular tawk.to + ChatBotKit flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
ChatBotKit
Automatically do this!
Add Dataset Record
Create Conversation
Create dataset
Fetch DataSet
Delete Dataset
Create Dataset Record
Add Dataset Record to ChatBotKit when Visitor Starts Chat in Tawk.to
Use this flowCreate Conversation in ChatBotKit when Visitor Starts Chat in Tawk.to
Use this flowCreate dataset in ChatBotKit when Visitor Starts Chat in Tawk.to
Use this flowFetch DataSet in Chatbotkit when Visitor Starts Chat in Tawk.to
Use this flowDelete Dataset from ChatBotKit when Visitor Starts Chat in Tawk.to
Use this flowCreate Dataset Record in ChatBotKit when Visitor Starts Chat in Tawk.to
Use this flowAdd Dataset Record to ChatBotKit when Chat Ends in Tawk.to
Use this flowCreate Conversation in ChatBotKit when Chat Ends in Tawk.to
Use this flowCreate dataset in ChatBotKit when Chat Ends in Tawk.to
Use this flowFetch DataSet in Chatbotkit when Chat Ends in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and ChatBotKit.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Add Dataset Record
Add a new text record to the selected dataset.
Create Conversation
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create dataset
Create a dataset to train or update your chatbot
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About ChatBotKit
ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and ChatBotKit accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and ChatBotKit as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBotKit. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in ChatBotKit, and a separate workflow where ChatBotKit triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and ChatBotKit. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and ChatBotKit integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
