Connect tawk.to and Cognito Forms to Build Intelligent Automations

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tawk.to

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Cognito Forms

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

Request a new Trigger for tawk.to

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

List forms

List forms

Get a list of all forms in your Cognito Forms account.

Create form entry

Create form entry

Create a new submission in the selected Cognito Form to save the respondent's details.

Delete entry

Delete entry

Delete an entry from Cognito Forms.

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Frequently Asked Questions

How do I start an integration between tawk.to and Cognito Forms?

To start, connect both your tawk.to and Cognito Forms accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Cognito Forms (or vice versa).

Can we customize how data from tawk.to is recorded in Cognito Forms?

Absolutely. You can customize how tawk.to data is recorded in Cognito Forms. This includes choosing which data fields go into which fields of Cognito Forms, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and Cognito Forms?

The data sync between tawk.to and Cognito Forms typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to Cognito Forms?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and Cognito Forms?

Yes, you can set conditional logic to control the flow of data between tawk.to and Cognito Forms. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Cognito Forms

About Cognito Forms

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

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