Connect tawk.to and Cognito Forms
Integrate tawk.to with Cognito Forms to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List forms in Cognito Forms when Visitor Starts Chat in Tawk.to
Create form entry in Cognito Forms when Visitor Starts Chat in Tawk.to
Delete entry from Cognito Forms when Visitor Starts Chat in Tawk.to
Get Document from Cognito Forms when Visitor Starts Chat in Tawk.to
Get form entry from Cognito Forms when Visitor Starts Chat in Tawk.to
Popular tawk.to + Cognito Forms flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
Cognito Forms
Automatically do this!
List forms
Create form entry
Delete entry
Get Document
Get form entry
List forms in Cognito Forms when Visitor Starts Chat in Tawk.to
Use this flowCreate form entry in Cognito Forms when Visitor Starts Chat in Tawk.to
Use this flowDelete entry from Cognito Forms when Visitor Starts Chat in Tawk.to
Use this flowGet Document from Cognito Forms when Visitor Starts Chat in Tawk.to
Use this flowGet form entry from Cognito Forms when Visitor Starts Chat in Tawk.to
Use this flowList forms in Cognito Forms when Chat Ends in Tawk.to
Use this flowCreate form entry in Cognito Forms when Chat Ends in Tawk.to
Use this flowDelete entry from Cognito Forms when Chat Ends in Tawk.to
Use this flowGet Document from Cognito Forms when Chat Ends in Tawk.to
Use this flowGet form entry from Cognito Forms when Chat Ends in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and Cognito Forms.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
List forms
Get a list of all forms in your Cognito Forms account.
Create form entry
Create a new submission in the selected Cognito Form to save the respondent's details.
Delete entry
Delete an entry from Cognito Forms.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About Cognito Forms
Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and Cognito Forms accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Cognito Forms as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Cognito Forms. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Cognito Forms, and a separate workflow where Cognito Forms triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Cognito Forms. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Cognito Forms integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
