
When this happens...
Chat Started
Chat Ended
Chat Transcript Created
Chat Ticket Created

Automatically do this!
Create a Category
Archive a Document
Create a Contact
Create a Document
Create a Product
Create a Recipient
Create a Role
Duplicate a Product
Restore a Document
Restore a Product
Restore a Template
Update a Category
Update a Contact
Update a Document
Update a Product
Update a Recipient
Update a Document Status
Delete a Template
Delete a Product
Trash a Document
Delete a Contact
Delete a Category
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a visitor starts a new chat on the selected Tawk.to property.
Ends an active Tawk.to chat session for the selected property.
Triggered when a new chat transcript is created for the selected Tawk.to property.
Create a support ticket in tawk.to for a chat on the selected property.
Action is the task that follows automatically within your Tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.
Create a new category.
Moves a document to archive. Can be restored later.
Create a new contact and use it to create document recipients.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tawk.to and DocuMocu accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in DocuMocu (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in DocuMocu. This includes choosing which data fields go into which fields of DocuMocu, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and DocuMocu typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and DocuMocu. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreDocuMocu is a comprehensive document management platform designed to streamline the creation, storage, and sharing of documents. It offers robust features for collaboration, version control, and secure access, making it an ideal solution for businesses and individuals looking to enhance their document workflows.
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