Connect Tawk.to and Domo to Build Intelligent Automations

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Tawk.to

When this happens...

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Domo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

New Card

New Card

Triggers When new Card is Created .

New Task

New Task

Triggers when new Task is Created.

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Create List

Create List

Create a new list inside a Domo project with a specified name, list type, and optional index.

Update List

Update List

Updates an Existing List.

Create Group

Create Group

Create a new Domo group with the specified name.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Domo?

To start, connect both your Tawk.to and Domo accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Domo (or vice versa).

Can we customize how data from Tawk.to is recorded in Domo?

Absolutely. You can customize how Tawk.to data is recorded in Domo. This includes choosing which data fields go into which fields of Domo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Domo?

The data sync between Tawk.to and Domo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Domo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Domo?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Domo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Domo

About Domo

Domo is a cloud-based business intelligence platform that provides data visualization, analytics, and reporting tools to help organizations make data-driven decisions.

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