
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Chat Ticket Created
Automatically do this!
Create a parcel
Create a Shipment
Create and verify Address
Create a Batch
Create a Customs Info
Create a Customs Item
Create an Order
Create an EndShipper
Create a Tracker
Create a Child User
Create a Report
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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in tawk.to for a chat on the selected property.
Triggers when a new shipment is created.
Triggers when batch will create
Action is the task that follows automatically within your Tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Create a parcel weight, length, width, and height if applicable.
Create your shipment
Create an address and verify whether it is a valid address.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tawk.to and EasyPost accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in EasyPost (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in EasyPost. This includes choosing which data fields go into which fields of EasyPost, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and EasyPost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and EasyPost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreEasyPost is a flexible, modern API that enables developers to add shipping and logistics functionalities to their applications. It supports a wide range of carriers and offers features like address verification, tracking, and insurance.
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