Integrate tawk.to with folk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
folk
Automatically do this!
Create Person
Create Company
Update Person
Update Company
List Person
List Company
Get a Company
Get a Person
Update Company in Folk when Chat Ends in Tawk.to
Use this flowUpdate Company in Folk when Ticket Created in Tawk.to
Use this flowGet a Person in Folk when New Chat Transcript Arrives in Tawk.to
Use this flowList Company from Folk when Visitor Starts Chat in Tawk.to
Use this flowCreate Company in Folk when New Chat Transcript Arrives in Tawk.to
Use this flowUpdate Company in Folk when New Chat Transcript Arrives in Tawk.to
Use this flowCreate Company in Folk when Ticket Created in Tawk.to
Use this flowList Person from Folk when Ticket Created in Tawk.to
Use this flowList Company from Folk when Ticket Created in Tawk.to
Use this flowGet a Person in Folk when Ticket Created in Tawk.to
Use this flowEverything you can automate between tawk.to and folk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Triggers when a new company is created or added to a group.
Triggers when a new person is created or added to a group.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Add Person
Create a new contact Company in your folk group .
Update a contact Person in your folk group.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreFolk is the next-generation CRM for teams, designed to make relationship management simple, collaborative, and adaptable. It centralizes contacts, deals, and communications in one intuitive workspace, so teams can work together seamlessly. With customizable fields, powerful search, and flexible pipelines, Folk adapts to any workflow — whether for sales, recruiting, partnerships, or community building. Its modern design and integrations help teams save time, stay organized, and focus on building stronger relationships.
Learn moreSign up for a free viaSocket account, then authorize both your tawk.to and folk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and folk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach folk. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in folk, and a separate workflow where folk triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and folk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and folk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.