Full list

Supported Triggers & Actions

Everything you can automate between tawk.to and GetTranscribe.

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

New Transcript Created

New Transcript Created

Runs when new transcript created. Choose source and polling time window.

New Failed Transcription Job

New Failed Transcription Job

Runs when a new transcription job fails within the selected time window.

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Create Folder

Create Folder

Create a folder for transcriptions and optionally set a parent folder by ID.

Create Transcription Job

Create Transcription Job

Create a transcription job from a media URL or file; choose language, model, prompt, and folder.

Get Transcription Folder

Get Transcription Folder

Retrieve a transcription folder by providing its numeric Folder ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations GetTranscribe
GetTranscribe + tawk.to
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About GetTranscribe

GetTranscribe is an AI-powered social video intelligence platform that transcribes and analyzes videos from TikTok, Instagram, YouTube, X, Facebook, Pinterest, and Google Drive. It generates searchable transcripts, scene and hook analysis, content insights, competitor research, and reusable creative briefs.

Learn more

Frequently Asked Questions

How do I connect tawk.to and GetTranscribe?

Sign up for a free viaSocket account, then authorize both your tawk.to and GetTranscribe accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and GetTranscribe as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from tawk.to to GetTranscribe?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GetTranscribe. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where tawk.to triggers actions in GetTranscribe, and a separate workflow where GetTranscribe triggers actions in tawk.to. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between tawk.to and GetTranscribe. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire tawk.to and GetTranscribe integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.