
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created

Automatically do this!
Find Project Merge Requests
Find All Merge Requests
Create a Commit
Create Merge Request
Create Branch
Add Note to Merge Request or Thread
Find Group Merge Requests
Create Issue
Add Note To Issue
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Triggers when a commit is made on a specified project.
Triggers when you are requested to review a merge request.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Find merge request for a project.
Finds all Merge Requests that the authenticated user has access to.
Creates a new commit. Supports creating or updating a file.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your tawk.to and GitLab accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in GitLab (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in GitLab. This includes choosing which data fields go into which fields of GitLab, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and GitLab typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and GitLab. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreGitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
Learn More