Connect Tawk.to and Google Analytics 4 to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Chat Ticket Created
Choose an Action
Automatically do this!
Create Conversion Event
Get Conversion Event
Create Measurement Secret
Run Property Report
List all Custom Dimensions for Specific Property
Ready to use Tawk.to and Google Analytics 4 automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor starts chat
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
End Tawk.to chat
Ends an active Tawk.to chat for the selected property.
New chat transcript arrives
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Chat Ticket Created
Create a support ticket in tawk.to for a chat on the selected property.
New Conversion Events
Trigger when a new conversion event is created.
Do thisActions
Action is the task that follows automatically within your Tawk.to integrations.
Create New Site
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Get Property Details
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create Widget
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Create Conversion Event
Create a conversion event for a specified Google Analytics 4 property using the provided event name.
Get Conversion Event
Retrieve a specific conversion event (by ID) from a Google Analytics 4 property.
Create Measurement Secret
Creates a Measurement Protocol Secret for a Google Analytics 4 data stream so you can send events via the Measurement Protocol.
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Frequently Asked Questions
To start, connect both your Tawk.to and Google Analytics 4 accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Google Analytics 4 (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in Google Analytics 4. This includes choosing which data fields go into which fields of Google Analytics 4, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and Google Analytics 4 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and Google Analytics 4. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Google Analytics 4
Google Analytics is a powerful web analytics service offered by Google that tracks and reports website traffic, providing insights into user behavior, traffic sources, and marketing effectiveness.
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