Connect tawk.to and Google Drive to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

New or Updated File in specific folder

New or Updated File in specific folder

Return files that were created or modified in a specified Google Drive folder within the configured time window.

Request a new Trigger for tawk.to

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Create a  new sheet or doc or slide

Create a new sheet or doc or slide

Create a new Google Docs document, Sheet, or Slide in Google Drive and optionally save it to a chosen folder.

Create a Folder

Create a Folder

Create a new folder in Google Drive. Optionally specify a parent folder to place it inside.

Share a File

Share a File

Grant a specific user or anyone access to a Google Drive file as Viewer, Commenter, or Editor.

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Frequently Asked Questions

How do I start an integration between tawk.to and Google Drive?

To start, connect both your tawk.to and Google Drive accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Google Drive (or vice versa).

Can we customize how data from tawk.to is recorded in Google Drive?

Absolutely. You can customize how tawk.to data is recorded in Google Drive. This includes choosing which data fields go into which fields of Google Drive, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and Google Drive?

The data sync between tawk.to and Google Drive typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to Google Drive?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and Google Drive?

Yes, you can set conditional logic to control the flow of data between tawk.to and Google Drive. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Google Drive

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

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