Connect tawk.to and Growthbook to Build Intelligent Automations

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tawk.to

When this happens...

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Growthbook

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Project Created

Project Created

Triggers when a new project is created in GrowthBook.

Feature Created

Feature Created

Triggers when a Feature Created.

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Create a Single Project

Create a Single Project

Creates a new project in GrowthBook.

Edit a Single Project

Edit a Single Project

Updates the details of an existing project in GrowthBook.

Deletes a Single Project

Deletes a Single Project

Deletes an existing project from GrowthBook.

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Frequently Asked Questions

How do I start an integration between tawk.to and Growthbook?

To start, connect both your tawk.to and Growthbook accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Growthbook (or vice versa).

Can we customize how data from tawk.to is recorded in Growthbook?

Absolutely. You can customize how tawk.to data is recorded in Growthbook. This includes choosing which data fields go into which fields of Growthbook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and Growthbook?

The data sync between tawk.to and Growthbook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to Growthbook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and Growthbook?

Yes, you can set conditional logic to control the flow of data between tawk.to and Growthbook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Growthbook

About Growthbook

GrowthBook is a feature flagging and A/B testing platform designed to help teams make data-driven decisions. It allows users to easily manage feature rollouts, conduct experiments, and analyze results to optimize product development and user experience.

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