Connect Tawk.to and Instantly to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Chat Started

Chat Started

Triggers when a visitor starts a new chat on the selected Tawk.to property.

Chat Ended

Chat Ended

Ends an active Tawk.to chat session for the selected property.

Chat Transcript Created

Chat Transcript Created

Triggered when a new chat transcript is created for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

New Lead in Campaign

New Lead in Campaign

Triggered when a new lead is created in a specific campaign.

New Email Received

New Email Received

Triggered when a new email is received in a specific campaign.

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Retrieve Property Details

Retrieve Property Details

Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Add New Widget

Add New Widget

Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.

Create Lead

Create Lead

Create a lead in a list or campaign.

Create Lead List

Create Lead List

Create an existing lead list.

Test account vitals

Test account vitals

Test account vitals.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Instantly?

To start, connect both your Tawk.to and Instantly accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Instantly (or vice versa).

Can we customize how data from Tawk.to is recorded in Instantly?

Absolutely. You can customize how Tawk.to data is recorded in Instantly. This includes choosing which data fields go into which fields of Instantly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Instantly?

The data sync between Tawk.to and Instantly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Instantly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Instantly?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Instantly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Instantly

About Instantly

Instantly is a powerful AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, manage data, and provide insights, making it an essential tool for businesses looking to optimize their operations.

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