Connect tawk.to and Jira Software Cloud
Integrate tawk.to with Jira Software Cloud to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Tawk.to Site in Tawk.to when New Issue in Jira-software-cloud
List Properties from Tawk.to when New Issue in Jira-software-cloud
Create Chat Widget in Tawk.to when New Issue in Jira-software-cloud
Create Tawk.to Site in Tawk.to when New Issue (Via JQL) in Jira-software-cloud
List Properties from Tawk.to when New Issue (Via JQL) in Jira-software-cloud
Popular tawk.to + Jira Software Cloud flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
Jira Software Cloud
Automatically do this!
Find User
Find Project
Find Issue via JQL
Find Component
Add Comment to Issue
Add Watcher to Issue
Link Issues
Moves Issue to Sprint
Find Issue
Find Issue by Key
Create Issue
Create Tawk.to Site in Tawk.to when New Issue in Jira-software-cloud
Use this flowList Properties from Tawk.to when New Issue in Jira-software-cloud
Use this flowCreate Chat Widget in Tawk.to when New Issue in Jira-software-cloud
Use this flowCreate Tawk.to Site in Tawk.to when New Issue (Via JQL) in Jira-software-cloud
Use this flowList Properties from Tawk.to when New Issue (Via JQL) in Jira-software-cloud
Use this flowCreate Chat Widget in Tawk.to when New Issue (Via JQL) in Jira-software-cloud
Use this flowCreate Tawk.to Site in Tawk.to when Updated Issue in Jira-software-cloud
Use this flowList Properties from Tawk.to when Updated Issue in Jira-software-cloud
Use this flowCreate Chat Widget in Tawk.to when Updated Issue in Jira-software-cloud
Use this flowCreate Tawk.to Site in Tawk.to when Updated Comment in Jira-software-cloud
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and Jira Software Cloud.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
New Issue
Triggers when a new issue is created
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Find User
finds an existing user
Find Project
Searches for a project by name or key
Find Issue via JQL
Searches for an issue via JQL
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About Jira Software Cloud
Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and Jira Software Cloud accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Jira Software Cloud as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Jira Software Cloud. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Jira Software Cloud, and a separate workflow where Jira Software Cloud triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Jira Software Cloud. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Jira Software Cloud integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
