Connect tawk.to and KIXIE to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

End Chat

End Chat

Ends an active Tawk.to chat for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Creates a support ticket in Tawk.to for a chat on the selected property.

Call Ended

Call Ended

Triggers your workflow when a Kixie voice call ends.

Call Started

Call Started

Notifies the configured webhook when a call begins, delivering key call details.

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Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally sends widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Send a Team SMS

Send a Team SMS

Sends auto-sms from a Team SMS Inbox phone number.

Send to Queue

Send to Queue

Send a call to a queue

Make a Call

Make a Call

Places an outbound call through Kixie PowerCall.

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Frequently Asked Questions

How do I start an integration between tawk.to and KIXIE?

To start, connect both your tawk.to and KIXIE accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in KIXIE (or vice versa).

Can we customize how data from tawk.to is recorded in KIXIE?

Absolutely. You can customize how tawk.to data is recorded in KIXIE. This includes choosing which data fields go into which fields of KIXIE, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and KIXIE?

The data sync between tawk.to and KIXIE typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to KIXIE?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and KIXIE?

Yes, you can set conditional logic to control the flow of data between tawk.to and KIXIE. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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KIXIE

About KIXIE

Seamlessly integrated voice and powerful automation tools designed for high-performing sales and customer support teams.

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