Full list

Supported Triggers & Actions

Everything you can automate between tawk.to and Mailjet.

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

New Email Open

New Email Open

runs when email is marked as spam

New Email Unsubscribed

New Email Unsubscribed

runs when new contact is added

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Send HTML Email

Send HTML Email

Send an email with subject and HTML content, plus optional CC, BCC, and Reply-To.

Send Plain Text Email

Send Plain Text Email

Send a plain-text email to one or more recipients with optional CC, BCC, and reply-to.

Send Email Using Template

Send Email Using Template

Send an email with a template to recipients, including CC, BCC, reply-to and template variables.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Mailjet
Mailjet + tawk.to
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About Mailjet

Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.

Learn more

Frequently Asked Questions

How do I connect tawk.to and Mailjet?

Sign up for a free viaSocket account, then authorize both your tawk.to and Mailjet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Mailjet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from tawk.to to Mailjet?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mailjet. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where tawk.to triggers actions in Mailjet, and a separate workflow where Mailjet triggers actions in tawk.to. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between tawk.to and Mailjet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire tawk.to and Mailjet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.