Connect tawk.to and metadata to Build Intelligent Automations

Choose a Trigger

tawk.to

When this happens...

Choose an Action

metadata

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Enable Integrations or automations with these events of tawk.to and metadata

Enable Integrations or automations with these events of tawk.to and metadata

Triggers

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

End Chat

End Chat

Ends an active Tawk.to chat for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Creates a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for tawk.to

Actions

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally sends widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

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Frequently Asked Questions

How do I start an integration between tawk.to and metadata?

To start, connect both your tawk.to and metadata accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in metadata (or vice versa).

Can we customize how data from tawk.to is recorded in metadata?

Absolutely. You can customize how tawk.to data is recorded in metadata. This includes choosing which data fields go into which fields of metadata, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and metadata?

The data sync between tawk.to and metadata typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to metadata?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and metadata?

Yes, you can set conditional logic to control the flow of data between tawk.to and metadata. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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metadata

About metadata

Metadata’s patented technology executes thousands of B2B campaigns in a matter of hours, automatically optimizing campaigns for pipeline impact at a velocity that is not humanly possible.

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