
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Create Chat Ticket

Automatically do this!
Create Agent Job
Search Documents
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Creates a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Starts an AI job that creates or updates documentation in the chosen branch.
Search Mintlify documentation to find relevant articles, guides, or references using your search terms.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and Mintlify accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Mintlify (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Mintlify. This includes choosing which data fields go into which fields of Mintlify, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Mintlify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Mintlify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAI-native documentation platform for building, hosting, and maintaining developer docs with a WYSIWYG editor, docs-as-code workflow, and Git sync. Provides interactive API playgrounds, an embeddable AI assistant, semantic search, and programmatic REST APIs (api.mintlify.com) for automation and integrations.
Learn More