Connect Tawk.to and Mixpanel to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Chat Ticket Created
Choose an Action
Automatically do this!
Create or Update Profile
Track event
Ready to use Tawk.to and Mixpanel automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor starts chat
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
End Tawk.to chat
Ends an active Tawk.to chat for the selected property.
New chat transcript arrives
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Chat Ticket Created
Create a support ticket in tawk.to for a chat on the selected property.
Do thisActions
Action is the task that follows automatically within your Tawk.to integrations.
Create New Site
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Get Property Details
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create Widget
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Create or Update Profile
Creates a new user profile or updates an existing one in Mixpanel.
Track event
Send an Event to MixPanel Account.
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Frequently Asked Questions
To start, connect both your Tawk.to and Mixpanel accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Mixpanel (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in Mixpanel. This includes choosing which data fields go into which fields of Mixpanel, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and Mixpanel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and Mixpanel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Mixpanel
Mixpanel is a powerful analytics platform that helps businesses understand user behavior and make data-driven decisions. It provides tools for tracking user interactions, analyzing data, and creating custom reports to optimize user engagement and improve product performance.
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