
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created

Automatically do this!
Get all Project
Get all Workspaces
Find Task
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Triggers when a new task is created inside a project.
Triggers when task is updated.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Get details of all Projects in a Workspace
Get details all workspaces associated with a user.
Find a task inside the workspace and/or project to update the details optionally , create a task if not found.

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To start, connect both your tawk.to and Narrato accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Narrato (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Narrato. This includes choosing which data fields go into which fields of Narrato, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Narrato typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Narrato. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreNarrato is a comprehensive content creation and collaboration platform designed to streamline the content production process. It offers tools for content planning, writing, editing, and team collaboration, making it ideal for content marketers, writers, and editors.
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