Connect Tawk.to and Neon to Build Intelligent Automations

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Tawk.to

When this happens...

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Neon

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Chat Started

Chat Started

Triggers when a visitor starts a new chat on the selected Tawk.to property.

Chat Ended

Chat Ended

Ends an active Tawk.to chat session for the selected property.

Chat Transcript Created

Chat Transcript Created

Triggered when a new chat transcript is created for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

New Project

New Project

Triggers when new project is created.

New Branch

New Branch

Triggers when new branch is created in an existing project.

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Retrieve Property Details

Retrieve Property Details

Fetch detailed information for a selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Add New Widget

Add New Widget

Create a new Tawk.to chat widget for a selected property using the provided widget name, type, and language.

Retrieve Current User Details

Retrieve Current User Details

Retrieve a currnet user details.

Create Project

Create Project

Creates a Project.

Create Branch

Create Branch

Creates a Branch.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Neon?

To start, connect both your Tawk.to and Neon accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Neon (or vice versa).

Can we customize how data from Tawk.to is recorded in Neon?

Absolutely. You can customize how Tawk.to data is recorded in Neon. This includes choosing which data fields go into which fields of Neon, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Neon?

The data sync between Tawk.to and Neon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Neon?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Neon?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Neon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Neon

About Neon

Neon is a cutting-edge platform that offers advanced technological solutions for developers and tech enthusiasts. It provides a suite of tools and services designed to enhance productivity, streamline workflows, and foster innovation in the tech industry.

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