
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created

Automatically do this!
Update Form by ID
Form Details by ID
Find Partial-Submissions
Delete Partial submission by ID
Updates Sold Amount for Product
Find Product By SKU
Updates product by SKU
Update Product Quantity
Delete Product
Creates Coupon
Update Coupon
Delete Coupon
Creates Spaces
Updates Space
Copy Document
Cancel Document
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Triggers when a new Document Completed for a form.
Triggered when a document is sent out for signing.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Update Form By ID
Get Form Details by ID
Get Partial-Submissions details by Slug id

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To start, connect both your tawk.to and Paperform accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Paperform (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Paperform. This includes choosing which data fields go into which fields of Paperform, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Paperform typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Paperform. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MorePaperform is a powerful online tool that lets you easily create beautiful forms to do almost anything. Use it to collect information, sell products, take payments, or schedule appointments—all without needing to code.
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