Connect Tawk.to and Plane.so to Build Intelligent Automations

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Tawk.to

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Plane.so

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

New Issue Created

New Issue Created

This trigger returns details of any issues that have been created in the specified project within the last 15 minutes.

Issue Updated

Issue Updated

Triggers when a issue is modify.

Request a new Trigger for Tawk.to

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Add a Project

Add a Project

Add project in a workspace.

Fetch all  projects

Fetch all projects

Fetches a list of all projects within a specified workspace.

Get Project Details

Get Project Details

Get project details in a workspace.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Plane.so?

To start, connect both your Tawk.to and Plane.so accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Plane.so (or vice versa).

Can we customize how data from Tawk.to is recorded in Plane.so?

Absolutely. You can customize how Tawk.to data is recorded in Plane.so. This includes choosing which data fields go into which fields of Plane.so, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Plane.so?

The data sync between Tawk.to and Plane.so typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Plane.so?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Plane.so?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Plane.so. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Plane.so

About Plane.so

Plane.so is a platform designed to streamline project management and collaboration. It offers tools for task tracking, team communication, and project planning, making it easier for teams to stay organized and productive.

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