Connect tawk.to and ProdPad to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an Action
Automatically do this!
Create Contact
Create Feedback
Create Idea
Update Feedback
Update Contact
Find Contact
Find or Create Contact
Update Idea Stage
Find Idea
Update Company
Create Company
Find Feedback
Find or Create Feedback
Find or Create Company
Find Company
List all Ideas
List all Tags
List all Feedback
List all Products
List all Personas
List all Comments
List all Users
List all Votes
Ready to use tawk.to and ProdPad automations
Trigger an AI plugin action from a webhook and return the result
Automate Social Media Content Creation and Scheduling (Instagram, YouTube, X, LinkedIn)
Automate Instagram Comment Replies + Smart DMs for Keywords
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
New Idea
Triggers when a new idea is created.
New Contact
Tiggers when a new contact is created.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create Contact
Create a new Contact.
Create Feedback
Create new feedback.
Create Idea
Create a New Idea
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Frequently Asked Questions
To start, connect both your tawk.to and ProdPad accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in ProdPad (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in ProdPad. This includes choosing which data fields go into which fields of ProdPad, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and ProdPad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and ProdPad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout ProdPad
ProdPad is a tool that helps you achieve better products through better product management.
Learn More
