Connect tawk.to and Productboard to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor Starts Chat
End Chat
New Chat Transcript Arrives
Create Chat Ticket
Choose an Action
Automatically do this!
Create a Note
Create Feature
List All Notes
List All Companies
List All Features
List All Components
List All Products
List all Feature Statuses
List All Custom Fields
List All Custom Fields's Values
List All Release Groups
List All Releases
List All Objectives
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
End Chat
Ends an active Tawk.to chat for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create Chat Ticket
Creates a support ticket in Tawk.to for a chat on the selected property.
New Note
Triggers when a new note or piece of feedback is created in Productboard.
New Feature
Triggers when a new feature/sub-feature is created
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally sends widget installation instructions to your email.
Get Property Details
Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create a Note
Create Feature
List All Notes
Returns detail of all notes
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Frequently Asked Questions
To start, connect both your tawk.to and Productboard accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Productboard (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Productboard. This includes choosing which data fields go into which fields of Productboard, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Productboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Productboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Productboard
Productboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.
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