
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Create Chat Ticket

Automatically do this!
Get Segments
Create Segment
Send Push Notification to All Subscribers
Send Segment Notification
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Creates a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Get a list of all segments with their IDs and total subscribers.
Create a new segment to target users with web push notifications
Send a push notification to all subscribers.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your tawk.to and PushAlert accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in PushAlert (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in PushAlert. This includes choosing which data fields go into which fields of PushAlert, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and PushAlert typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and PushAlert. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MorePushAlert is a powerful platform designed to help businesses engage with their audience through web push notifications. It allows you to send real-time updates, offers, and personalized messages directly to your users' devices, ensuring higher engagement and conversion rates.
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