Connect Tawk.to and Raven Tools to Build Intelligent Automations

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Tawk.to

When this happens...

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Raven Tools

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

Request a new Trigger for Tawk.to

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Get Keywords

Get Keywords

Get all keywords associate with the domain.

Create Keyword

Create Keyword

Create keyword in the specific domain.

Get Links

Get Links

Get all links associate with the domain.

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Frequently Asked Questions

How do I start an integration between Tawk.to and Raven Tools?

To start, connect both your Tawk.to and Raven Tools accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Raven Tools (or vice versa).

Can we customize how data from Tawk.to is recorded in Raven Tools?

Absolutely. You can customize how Tawk.to data is recorded in Raven Tools. This includes choosing which data fields go into which fields of Raven Tools, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Raven Tools?

The data sync between Tawk.to and Raven Tools typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Raven Tools?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Raven Tools?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Raven Tools. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Raven Tools

About Raven Tools

Raven Tools is a comprehensive digital marketing platform designed to help businesses and marketers streamline their SEO, social media, and PPC campaigns. It offers a suite of tools for keyword research, backlink analysis, rank tracking, and reporting, making it an essential resource for optimizing online marketing strategies.

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