Integrate tawk.to with Rows to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Rows
Automatically do this!
Add Row
Create table
Delete table
Rename Table
Create Spreadsheet Page
Delete Spreadsheet Page
Rename Spreadsheet
Get values from range
Add Row to Rows when Visitor Starts Chat in Tawk.to
Use this flowCreate table in Rows when Visitor Starts Chat in Tawk.to
Use this flowDelete table from Rows when Visitor Starts Chat in Tawk.to
Use this flowRename Table in Rows when Visitor Starts Chat in Tawk.to
Use this flowCreate Spreadsheet Page in Rows when Visitor Starts Chat in Tawk.to
Use this flowDelete Spreadsheet Page in Rows when Visitor Starts Chat in Tawk.to
Use this flowRename Spreadsheet in Rows when Visitor Starts Chat in Tawk.to
Use this flowGet values from range in Rows when Visitor Starts Chat in Tawk.to
Use this flowAdd Row to Rows when Chat Ends in Tawk.to
Use this flowCreate table in Rows when Chat Ends in Tawk.to
Use this flowEverything you can automate between tawk.to and Rows.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Add a new row to the selected table using the values you provide.
Create a new table with the given name on the chosen page of your spreadsheet.
Deletes the selected table from the chosen spreadsheet.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreRows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
Learn moreSign up for a free viaSocket account, then authorize both your tawk.to and Rows accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Rows as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Rows. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Rows, and a separate workflow where Rows triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Rows. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Rows integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.