Connect tawk.to and Sentry to Build Intelligent Automations
Choose a Trigger
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an Action
Automatically do this!
Create a New Team
Create a New Project
Add a Team to a Project
Update a Project
Delete a Project
Delete a Team from a Project
Create a New Dashboard for an Organization
Delete an Organization's Custom Dashboard
Ready to use tawk.to and Sentry automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Project Organization New Members
Triggers list of active organization members that belong to any team assigned to the project.
New Project
Return a list of projects created in given scheduled time.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create a New Team
Create a new team bound to an organization.
Create a New Project
Create a new project bound to a team.
Add a Team to a Project
Give a team access to a project.
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Frequently Asked Questions
To start, connect both your tawk.to and Sentry accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Sentry (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Sentry. This includes choosing which data fields go into which fields of Sentry, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Sentry typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Sentry. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreAbout Sentry
Sentry is a powerful error tracking and performance monitoring tool designed for developers to identify and fix issues in real-time. It provides detailed insights into application errors, performance bottlenecks, and user impact, enabling teams to enhance their software's reliability and user experience.
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