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Connect tawk.to and ShopBase

Integrate tawk.to with ShopBase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Full list

Supported Triggers & Actions

Everything you can automate between tawk.to and ShopBase.

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

When a new product is created

When a new product is created

Runs the workflow automatically whenever a new product is created in the store.

When a new order is created

When a new order is created

Runs the workflow automatically whenever a new order is created in the store.

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Create Product

Create Product

Create a simple or multi-variant product with prices, SKUs, inventory, images, and tags.

Add Product Variant

Add Product Variant

Add a variant to a product with price, SKU, options, inventory, and shipping/tax details.

Add Product Image

Add Product Image

Add an image to a product from an image URL or base64 data. Optionally set filename, position, and alt text.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ShopBase
ShopBase + tawk.to
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About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

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Frequently Asked Questions

How do I connect tawk.to and ShopBase?

Sign up for a free viaSocket account, then authorize both your tawk.to and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from tawk.to to ShopBase?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where tawk.to triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in tawk.to. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between tawk.to and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire tawk.to and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.